Business Travel Security Good Practice

Travelling, especially abroad, inevitably takes people out of their familiar environment. Additionally, when travelling for business purposes the travellers themselves often have to contend with a busy schedule and the effects of jet lag, all in a sometimes alien climate and foreign language. Given the pressures on businesses to be efficient it is very often the case that business travel planning is rushed and business travel security is neglected or ignored completely. It is only when an incident occurs that the importance of business travel security becomes apparent and by then it is too late.

It is always better to prevent problems than have to deal with them and observing business travel security good practice can provide peace of mind and allow business people to focus on their core business tasks. This brings benefits to both the employers and travellers themselves. The employers can show that they have exercised a duty of care towards their staff and be confident that they have taken reasonable steps to protect their company assets, human, physical and critical information. The individual business traveller can benefit from enhanced personal safety as well as ensuring the protection of their personal data by following simple business security good practice.

Business travel security good practice starts with good planning and so the things you do before departure can have as much effect on the security implications for your trip as the things you do when you are there.

Depending on the nature of your trip, the budget you have available, and time constraints, it may be sensible to obtain the services of a specialist business travel security consultant, but if for whatever reason this is not possible there are some things you can do, prior to departure, to help ensure your security and safety.

Obtain as much information as possible about your destination, its laws, customs and climate. This will allow you to travel without attracting too much attention to yourself. You should also obtain a specific threat assessment relevant to your destination to give you advanced warning of the type of potential problems you may encounter. The depth of information required in the threat assessment will depend on the destination itself, clearly more detail will be required if visiting one of the worlds terrorism hotspots, but the threat of crime is universal. The UK and US government provide free online advice for their nationals travelling abroad and local newspapers, often available online and in English are also a good source of destination crime information.

Prior to travelling you should sanitize your laptop, mobile phone and any other electronic device you plan to take, removing all personal details and critical commercial data. In a perfect world you would leave your regular devices at home and take a clean device on the trip, but if that is not possible then backing up critical data before travelling is essential, as is using a different password during the trip. Also ensure that anti-spyware and virus protection on any devices you do take is current.

Business travel security good practice includes taking a copy of important documentation such as passport and driving licence prior to departure. Leave a copy at home and take another copy with you, but kept separate from the originals, this will be a great help in the event of loss or theft.

Set up an emergency protocol, to be enacted in the event of an incident and have this written down. This will give you a procedure to follow, crucial when you are in a stressful situation in an un-familiar environment. You should know emergency numbers at your destination as well as emergency contact numbers at your own organisation.

Taking care of business travel security properly should give you peace of mind and allow you to properly focus on the purpose of your trip, taking care of business.

Designing Cyber Security Measures Can Be Good For Business

A cyber security design business may not be the first thing most people think of when considering starting up their own online business, but in today’s world it can be much more lucrative than you might think. With more and more sectors of our society relying on digital media and the sharing of information, keeping that information safe is of utmost importance.

Think about it… right now everything from cars and planes to utility companies and governments are using computer systems to operate. Even the smallest glitch in the communication of information in those systems could bring entire communities to a standstill.

And, of course, this kind of cyber sensitivity holds true on a smaller scale as well. Small companies and even individuals with personal computers need to be sure that their information is safe at all times. Unfortunately, while everyone is jumping on the cyber bandwagon, very few users actually understand how the process works and what they need to do to keep their information safe.

This is where a trained IT professional can make a real difference. With specialized knowledge of how computer systems work, the kind of cyber threats that exist and how to guard against them, you could find the ideal niche with a cyber security design business. You can put your skills to use to help others feel safe when they entrust their important information to the digital world.

And there is plenty to defend them from. There are almost as many specific kinds of potential cyber attacks as there are applications for digital technology. It seems that as quickly as a new device or software is created, hackers and other cyber criminals are figuring out ways to exploit it for their own good. When you consider how ill-prepared the average consumer is to defend against these attacks, then you begin to see just how wide the scope of this problem is.

It can be overwhelming to consider the possibilities: phishing, back door attacks, spoofing, tampering and a host of other malicious attacks can be perpetrated at any time. For businesses, the stakes are even higher because not only is their information at risk but potentially so too are their customers. They cannot afford to take any chances and so they’ll want to ensure their systems are secure.

With the proper training, you can step in and offer them that security they’re looking for, making suggestions about how best to protect their information from attack. One such step is to carefully analyze any new program to identify what its vulnerabilities are before they can become exploited. Knowing where the weak spots are makes it that much easier to defend them.

Of course that’s just the tip of the iceberg in terms of security, but your training and knowledge should help you come at the subject from every angle and develop the best possible plan for each individual customer. Now you can see why a cyber security design business could be your best opportunity to put your IT skills to work for you.

10 Tips For Hiring Good Security Guards

If you decide to use contracted security guards to protect your business and people you should use the following tips to ensure that you get the quality you pay for. I will say that it may cost you more to get this quality but if you force the contracted security company to work for lower price they will deliver lower standard guards in some cases, but more importantly, if they accept your low price it means they are saving money elsewhere. These security companies will have lower quality controls and increased number of safety concerns due to poor occupational health and safety systems.

Verbal communication skills

All clients want security guards that can speak English well so their customers can understand directions and instructions clearly. Their verbal skills are also needed to resolve conflicts peacefully.

Observation skills

Security guards main duty is to detect security problems and safety hazards before they become an problem for your business. Most security training courses do not teach observation skills in any form. These training companies believe that people have eyes and have been using them for their entire life so they know how to observe already. Completely wrong. That is like saying that because we have been eating food all our lives we can be food critics and know how to judge a chefs product.

Deterrence of criminal behaviour

Every security company and contracted client states that the most important factor for employing security guards is their ability to deter crime and they don’t want guards to arrest of use reasonable force to control unwanted behaviour.

No security training teaches new guards how to deter criminal behaviour. So is it any reason why everyone automatically assumes that the new security guard can deter crime. I have found some clients still think that size is how guards deter people.

Competence in their performance of security skills

You as the client take it for granted that the security company has actually tested or confirmed the performance ability of all their security guards. Most never conduct performance checks in any form, and the others that do, don’t check actual security skills- they assess the guard based on how many shifts they do for the company and whether they complain about the security company.

Just because some guards have been in the industry for years doesn’t mean that they know how to provide security in your business.

Top 10 Tips

Give the security guard a test in their verbal conflict handling skills be pretending to be a complaining customer. Look for their responses.

Give the guard a written test that consists of security questions and knowledge that a level 2/3 guard must know to get their qualification.

Ask the guard exactly how much experience they have in handling security in a business exactly like yours or very similar. Ask for proof and request they demonstrate their experience in a work trial by explaining to you the most common security problems in your type of business.

Ask when the last time they had a performance assessment done on them and what type of questions did the security manager ask them. What was their performance rating.

Ask them to explain how they plan to deter criminal behaviour to leave your business. Have they thought about it or are they just relying on their size. Trust me on this- size has little impact on deterrence to most real criminals.

Give them a photograph of two people and ask them to look at it for 5 seconds. Then ask them to describe the person that you request. They need to get all the details correct. You do not want security guards that cannot even describe a photographed person. In a real event with darkness and adrenalin going they will make mistakes.

Hold interviews with all your security guards before the security company assign them to protect you. During the interview conduct the mentioned tests and questions but also ask the guard to tell you about a tell he had to deal with an assault and listen to how they dealt with it.

Pay attention to the level of verbal skills used during the interview. Especially the number of incorrect words used and lengthy pauses while they think of the words to use. This type of skills signals poor verbal ability and comprehension during normal conversation they will struggle during security incidents. If they have to repeat themselves to you so you understand what they are saying- don’t use them.

Avoid using any security guards that feel they need to have bald heads or crew cuts because they don’t want their hair grabbed during a fight. They shouldn’t need to fight if they know how to do their job properly. This goes the same for guards that refuse to wear ties in case someone grabs it during a fight. Get elastic or clip on ties. Problem solved. I prefer it if someone wants to grab my tie instead of punching me because they have just wasted the first move and not injured me. Game over.

Ask how long they have worked for this security company. Security companies have high turnover and throw inexperienced guards at clients every month or worse, they use sub-contracted guards that you have no quality control over and the security company doesn’t even know them.